Best Price Guarantee

If you find a lower rate on Flightsbird or on another U.S, UK or Canada based website for the exact same itinerary within 24 hours of booking with Flightsbird, we will either cancel your current itinerary and provide you a full refund, or refund you the entire difference in price. You will need to provide us the name of the website where the lower fare is available, please be advised that the itinerary must be an exact match of the itinerary you have booked with us and the lower fare should be available for booking online. Our best price guarantee does not apply to fare quotes given over the phone by travel agencies. Once we've verified that the information provided meets the requirements of the best price guarantee, we will process a full refund of the price difference between the lower offer and the price of the itinerary you booked with us, or, at your option, cancel the itinerary you booked with us and refund to you the entire amount paid. The following offers are not subject to this Best Price Guarantee: Military, Student, Government, Tour Operator Fares, Bulk Rate or an airline's "Web Only" fare. Please see complete Best Price Guarantee terms and conditions for full details.

How to notify us

You can either call or email our customer service team on care@flightsbird.com along with competitor's offer, name of competitor, and screenshots of flights actually available to be booked from a reputable website within twenty-four (24) hours after your Flightsbird booking to make a claim under the Best Price Guarantee. The lower rate must be available for booking at the time you contact us.

The best price guarantee is applicable on flights only bookings made online or over the phone with Flightsbird. The lower priced offer should match exactly each element present in itinerary booked with us, - such as same, specific carrier or provider (including same class of service and refund policy), - the exact same dates and times of travel or service and the same airfare class.

Comparison rates must be available to the public online. The Best Price Guarantee applies only to prices both advertised and available to the public on an English-language website. For example, this does not include rates offered on membership program websites, corporate discounts or rates; group, charter, rewards program, incentive, meeting, convention, consolidator or interline prices; prices obtained via auction or similar process; or prices available only by using a coupon or other promotion not offered to the public.

Verification of the claim

All claims and requests are subject to verification by Flightsbird. We will not accept the evidence of a lower price that cannot be independently confirmed by our customer service personnel. Once we have successfully verified we will either send you a check for the difference or if you would like cancel the itinerary and process the full refund into the original method of payment. Please be advised it may take 7-14 business days for you to receive the refund.

Changes to the policy

Flightsbird reserves the right in its sole discretion to modify or discontinue the Best Price Guarantee or to restrict its availability to any person, at any time, for any or no reason, and without prior notice or liability to you.

  • Found Best Price in 24 Hours?

    Did you book your Flight within the last 24 hours?

  • Any site with lower prices?

    Is the site where you found the lower price in English?

  • Terms & Conditions?

    Does the airline's cabin class, booking code (see Terms & Conditions), and cancellation policy match the flight portion of your Flightsbird booking?

  • Travel Dates?

    Are the travel dates the same?

  • Check lower prices currency?

    Is the lower price in U.S. dollars?

  • Still have a Query?

    For our exceptional, friendly customer service and support, call us toll free at 1-800-666-8300.

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  • * Fares are roundtrip, Fares incl. all fuel surcharges, our service fees and taxes. Tickets are nonrefundable, nontransferable, non-assignable. Name changes are not permitted. Displayed fares are based on historical data, are subject to change and cannot be guaranteed at the time of booking. There is a higher probability of seats being available at this fare on Tuesday, Wednesday and Thursday, and may require a Saturday night stay at your destination. Lowest fares may require an advance purchase of up to 21 days. Certain blackout dates may apply. Holidays and weekend travel may have a surcharge. Other restrictions may apply.

    We as flightsbird do not have any specific cancellation/change policy. We abide by the respective airlines policy for such modifications. To know more about the change /cancellation T&C, Please call our 24/7 customer service team at 800-666-8300.

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